You might think the only thing a customer cares about is getting a good product for a good price. In reality, an increasing number of customers care more about exactly how their products were made. Here’s a look at three of the big ethical issues businesses should be considering in 2021.
Damage to the planet
One of the biggest ethical concerns that customers have when purchasing a new item is exactly what impact this purchase is going to have on the environment. A lot of work goes into making every single item we buy and then making sure it gets delivered to stores or even to our doorstep. All of this work unfortunately often causes a lot of damage to the environment. Whether it’s lorries on the road pumping carbon dioxide into the atmosphere or the waste materials that end up going to landfill, every transaction can often have a negative effect on the environment. Luckily there are some things businesses can do to reduce their carbon footprint. One of the easiest things ever single business can do is to make sure they’re recycling as many materials as they can. Often the sheer amount of waste produced by a company can make it difficult to organize and separate into recyclable and non-recyclable waste. That’s why many companies are investing in recycling compactors, like those found at recyclingbalers.com, to make this task a lot simpler. By purchasing one of these, they have a piece of machinery they can simply throw materials like cardboard into and turn them into smaller bundles that are easier to store until they’re collected for recycling.
Buying goods from ethical sources
Another big issue for customers is exactly how their product has been produced. While most global companies will have lots of checks in place to make sure that their staff is paid a fair wage, it’s also important to check that your suppliers are also treating their workers fairly as well. A number of big brands have received a lot of bad press in recent years for using suppliers that make their workers work long hours in poor conditions for very little pay. That’s why it’s important for brands to regularly check up on the factories that make these supplies to make sure they’re treating their staff fairly.
Looking after your staff
Although most employees are treated a lot more fairly in the US than in certain sweatshops across the world, it’s still important that you look after your employees as fairly as possible. Many brands have received bad press for not allowing their staff toilet breaks or sick days. On the other hand, some brands have been praised for allowing their staff members to take mental health days and giving them extra time off for things like maternity and paternity leave.
While this extra leave might cost the company a lot of money, the good publicity it produces is also likely to persuade a lot more customers to spend money with your business.